Best rate guarantee
At the Frensham Pond Hotel
If you find your room online at a lower price within 24 hours of making a booking with the same booking conditions, we’ll match it.
Just contact us within 24 hours of making your booking with details of the website.
We’ll match it if…
- You have an existing reservation with our own website
- You are still within the cancellation period of your booking
- The lower price is still available when we check and bookable online
- The lower price is for the same room that you’ve booked with our website
Same check-in and check-out dates
Same room type
Same booking conditions (breakfast included, non-refundable etc.)
Sorry, no Best Rate Guarantee if...
You book our hotel room through
- Group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package do not qualify.